Services

Instant Communication. Total Understanding.

Whether you are face-to-face or on the phone with a non-English speaker, INTERPRETALK® Interpreting by Telephone (IBT) by LSA is the fastest and easiest way to communicate. Accessible by phone within seconds, our highly skilled and experienced telephonic interpreters are waiting to assist you in over 200 language offerings, 24 hours a day, 365 days a year. Supported by a state-of-the-art computer telephony integration system, our call center coordinators are trained to combine cutting-edge technology solutions with human interaction to provide you with unparalleled customer service support. Best of all, you pay only one low per-minute rate for the time you are connected with an interpreter.

As one of the pioneers in over-the-phone interpreting, our level of quality and experience is unmatched in the industry. LSA continually offers the most language choices, and we consistently employ the latest technology solutions, so you never have to worry about connectivity and reliability. With subject-specific preparation, our telephonic interpreters are able to provide support in virtually any setting and industry segment, including healthcare, government, utilities, insurance and financial services.

INTERPRETALK® telephonic interpretation by LSA is completely customizable to meet your specific needs. From dedicated toll free numbers to specialized call routing options, we have implemented the necessary tools to help you become as efficient and cost-sparing as possible when communicating with your non-English speaking clients.

Video Demonstration

Please visit our resources page to view a video demonstration of our premier INTERPRETALK® telephonic interpretation service. You will learn how over-the-phone interpretation works and how easy it is to use.

User Education

LSA offers an array of user education materials to better assist you in using our telephonic interpretation service. These tools can be fully customized to meet your specific needs.

INTERPRETOOLS - Please click here to view the various reference tools that are currently available to assist you in using our IBT service.

INTERPRETALK FAQ - Please click here to view the answers to the most frequently asked questions regarding INTERPRETALK®.

TIPS ON WORKING WITH INTERPRETERS - Please click here for helpful tips on how best to work with our telephonic interpreters.